Below is a list of Administration Innovation and Planning’s accomplishments since July 1, 2023.
Many of the accomplishments listed below are significant milestones reached on projects that are still in progress. These accomplishments do not necessarily indicate that projects are completed.
Workday Implementation
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Ancillary Systems Partial Replace Recommendations
In partnership with ATP and DoIT, AIP completed analysis and delivered recommendations to ancillary system owners around specific functionality in identified ancillary systems that could be performed in Workday or not.
ATP Resources Pool
With Madison Budget Office, established a budget to support additional and temporary capacity to support implementation of Workday within campus units through June 30, 2025.
ATP Leadership “One Team”
In conjunction with the timeline revision for the Workday implementation, AIP solidified the roles of three individuals to be leads of process readiness, people readiness, and tech readiness at UW-Madison.
UW-Madison Workday Readiness Project Plan
With AIP identified as the “home” for Workday readiness at UW-Madison, AIP developed a comprehensive project plan for all of UW-Madison to track implementation activities, and enable monitoring of activities and ability to raise risks and issues as appropriate.
Workday Process Variation Definition and Guardrails
To support a successful implementation of Workday and alignment with guiding principles articulated by ATP – specifically standardization, AIP drafted a definition of a process variation and identified guardrails to understand appropriate use of requests for process variations.
HR Core Team & AIP Collaboration
In partnership with OHR and identified HR Core Leads for the implementation of Workday, deliver a charter document describing the partnership and specific roles and responsibilities to identify and perform actions identified for the implementation of Workday (e.g. business process review, operating model/service delivery design, training) in the HR space.
Finance Tiger Team & AIP Collaboration
In partnership with Business Services and identified Tiger Team Leads for the implementation of Workday, deliver a kick-off meeting describing the partnership and specific roles and responsibilities to identify and perform actions identified for the implementation of Workday (e.g. business process review, operating model/service delivery design, training) in the Finance space.
Dormakaba Time Clock RFP
AIP led the RFP process which resulted in the selection of and contract with Dormakaba, a certified Workday partner to standardize on one time clock solution for UW-Madison.
Scheduling Software Discovery
Partnering with OHR on discovery of currently usage and interest in scheduling software across UW-Madison, with a goal of identifying a single solution to address this need.
Process Improvement
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Administrative Services Unit I-9 Improvements
AIP partnered with the Administrative Services Unit (ASU) to analyze I-9 processing done within the ASU and identify opportunities for reduction of compliance risk and error rates and to increase efficiency.
Operating Models
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Expenses Operating Model Recommendation
In collaboration with Operating Model Focus Group (subset of Administrative Council), delivered the recommendation of an opt-in 1-year pilot for divisions to utilize Business Services as a central pool for expense audit function. Alternatives explored.
Operating Model Guiding Principles
In collaboration with Operating Model Focus Group (subset of Administrative Council), develop and deliver a set of guiding principles to guide operating model evaluation, design, recommendation, and implementation in academic schools and colleges.
Administrative Improvement Awards (AIA) Upgrades
AIP partnered with the VCFA Communications Director to improve the AIA nomination process based on previous years’ feedback and study of best practices. The improvements include: (1) new nomination questions focused on project outcomes; (2) updated web content to reflect best practices; and (3) a new Nomination Committee analytic rubric using weighted scoring to emphasize outcomes and impacts.
Welcome Center (HR) Design and Recommendation
Partnering with OHR on a service model for onboarding employees into UW-Madison.
Continuous Improvement
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Continuous Improvement Capability Recommendations
AIP conducted internal and external interviews, and identified the key elements of a mature continuous improvement capability for UW-Madison.
Change Management
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Organizational Change Management Summit
With support from Deloitte Consulting, AIP facilitated an Organizational Change Management (OCM) Summit with VCFA Directors to understand essential elements of change leadership and began to identify next steps to drive this information and associated actions deeper into the university.
Building the AIP Team
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AIP Team Values and Intended Impact Statement
AIP conducted two all-team in-person sessions (one in July 2023 and one in August 2023) to discuss AIP team values and identity, ways of working, and developed an intended impact statement.
AIP Web Presence
With the Office of Finance and Administration’s communications team, established a simple web presence to begin to tell the AIP story.
Ongoing Engagements
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Workday Readiness for UW–Madison
Committed to empowering the UW–Madison community through comprehensive support, collaboration, and service as we prepare for the successful go-live of Workday. We foster readiness by providing strategy, plans, and resources to carry out training, communication, engagements, and any other readiness activity to enable faculty, staff, and students to fully use Workday, advancing the university’s strategic goals and delivering long-term value for all stakeholders.
Dormakaba Implementation
AIP remains in the lead role for the Dormakaba implementation; this will coincide with the Workday go-live in July 2025.
HR Core Team & AIP Collaboration
Identify and perform actions identified for the implementation of Workday (e.g. business process review, operating model/service delivery design, training) in the HR space.
Continuous Improvement Capability
Begin working toward the formative steps on continuous improvement journey within the VCFA area inclusive of leadership actions, planning for training, and identifying pilot opportunities.
Data Automation Pilots
Continue exploration of pilots for data automation in FP&M (quarterly report), MBO (size of the envelope), and SMPH (expenses).
Artificial Intelligence and Robotic Process Automation Exploration
Identify and pursue opportunities to employ RPA and AI in administrative activity (and focus on Workday). Includes Deloitte.